FAQs

MADZ DESIGN

SHOP MADZ

DESIGN SERVICES

 

What are your rates for design services?

Every project and client is different. So I can’t give an exact price without knowing what needs to be done and the timeframe it needs to be done in. Before beginning any project, I always provide you with an accurate quote for your project so you are never surprised with the final invoice. I believe in being very transparent with my rates and billing process so everyone is happy. Your satisfaction is most important and I will do my best to work within your budget.

Are you taking on new clients?

Definitely! I would love to hear about your project and what you need help with. Just contact me through this website.

What is your turn around time?

It depends on how many clients I am working with at the time of the project. However, I always do my best to work within the timeframe you need it in. If I can’t make the date you need, I will let you know before starting the project. I won’t promise a deadline I can’t keep.

Do you do any work outside of the services listed?

Yes absolutely. The services I list are a general guideline. But I’m always looking to expand my portfolio. So send me an email and I’ll let you know if it’s a good fit.

 

ORDERS

 

How long does it take for my order to ship?

Standard orders will take aprox. 1-3 business days to ship. Wholesale orders will take 1-2 weeks.

Once shipped, how long until I receive my order?

I ship everything through USPS First Class Mail. Once shipped, your order will arrive to you within 2-5 business days. You will be provided tracking info to follow your package.

What form of payment do you accept?

Madz Design accepts most credit cards as well as Paypal and Google Wallet.

 

PRODUCTS

What type of paper do you use?

Our cards are printed on 230gsm Premium Arctic Matte paper.

Our prints are on 68lb Ultra Pro Satin paper. This has a very subtle gloss to it for vivid color.

Everything is professionally printed in California.

Can I find your products in local stores?

Not yet. But we are working on it!

Do you do custom work?

Currently I do not do custom work for individual sale. However, I do work with brands and retailers on custom designs or exclusive lines. Reach out to me for more info.

Do you sell wholesale?

You bet we do! We are working on getting a new wholesale ordering system set up. But until then, just send me an email to get started on your order – maddie@madzdesign.com